REFUND POLICY
Here’s a "Refund Policy" page layout for your website, ChristmasFort:
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Refund Policy
Thank you for shopping at ChristmasFort! We want to ensure you are completely satisfied with your purchase. Please read our refund policy carefully.
1. Eligibility for Refunds
We accept refund requests within **30 days** of the delivery date. To be eligible for a refund, the following conditions must be met:
- The item must be unused and in its original condition.
- The item must be in the original packaging.
Non-Refundable Items
Certain items may not be eligible for a refund, including:
- Personalized or customized products
- Sale or clearance items
2. How to Request a Refund
To initiate a refund, please follow these steps:
1. Contact us at [support@christmasfort.com](mailto:support@christmasfort.com) with your order number and a brief description of the reason for the refund.
2. We will provide you with instructions on how to return your item.
3. Once we receive your returned item, we will inspect it.
3. Refund Process
If your return is approved, we will process your refund and notify you via email. Refunds will be issued to the original payment method within **7-10 business days**.
Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your total refund amount.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [support@christmasfort.com](mailto:support@christmasfort.com) with your order details. We will resolve the issue promptly and may offer a full refund or replacement.
5. Exchanges
For exchanges, please return the original item and place a new order for the desired item.
6. Contact Us
If you have any questions or need further assistance regarding our refund policy, please contact us:
**Hollie Brooke Jasso Sole MBR**
1913 N Prince St
Clovis, NM 88101
**Email:** [support@christmasfort.com](mailto:support@christmasfort.com)
**EIN:** 33-1606218
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We appreciate your understanding and cooperation. Thank you for choosing ChristmasFort for your holiday shopping!
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Feel free to customize any parts as needed!
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Refund Policy
Thank you for shopping at ChristmasFort! We want to ensure you are completely satisfied with your purchase. Please read our refund policy carefully.
1. Eligibility for Refunds
We accept refund requests within **30 days** of the delivery date. To be eligible for a refund, the following conditions must be met:
- The item must be unused and in its original condition.
- The item must be in the original packaging.
Non-Refundable Items
Certain items may not be eligible for a refund, including:
- Personalized or customized products
- Sale or clearance items
2. How to Request a Refund
To initiate a refund, please follow these steps:
1. Contact us at [support@christmasfort.com](mailto:support@christmasfort.com) with your order number and a brief description of the reason for the refund.
2. We will provide you with instructions on how to return your item.
3. Once we receive your returned item, we will inspect it.
3. Refund Process
If your return is approved, we will process your refund and notify you via email. Refunds will be issued to the original payment method within **7-10 business days**.
Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your total refund amount.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [support@christmasfort.com](mailto:support@christmasfort.com) with your order details. We will resolve the issue promptly and may offer a full refund or replacement.
5. Exchanges
For exchanges, please return the original item and place a new order for the desired item.
6. Contact Us
If you have any questions or need further assistance regarding our refund policy, please contact us:
**Hollie Brooke Jasso Sole MBR**
1913 N Prince St
Clovis, NM 88101
**Email:** [support@christmasfort.com](mailto:support@christmasfort.com)
**EIN:** 33-1606218
---
We appreciate your understanding and cooperation. Thank you for choosing ChristmasFort for your holiday shopping!
---
Feel free to customize any parts as needed!